Information we collect

Depending on how you use the platform, we may collect:

• Name, mobile number, email address, and account registration details.
• Property details, location information, images, videos, and documents submitted for a listing.
• Enquiries, communication history, payment references, and customer-support records.
• Security and usage information such as device data, privacy-safe network identifiers, and analytics events.

How information is used

Information may be used to:

• Create and manage accounts, listings, subscriptions, enquiries, and support requests.
• Review and publish property or PG listings and connect interested parties under the selected contact-visibility rules.
• Process authorised payments, issue transaction records, and administer promotions.
• Send service notifications, maintain security, prevent fraud, and improve platform performance.

Information sharing

OngoleProperty.com does not sell or rent personal information. Information is shared only when needed to provide an authorised service, with the user's direction, with contracted service providers subject to appropriate safeguards, or when required by law.

Owner contact information is not displayed unless the listing's approved visibility rule and the viewer's eligibility permit it.

Cookies and third-party services

The website may use essential cookies for authentication and security, preference cookies, and consented analytics or third-party integrations. Maps, analytics, communications, and payment services operate under their own privacy terms.

More information is available in the Cookie Policy.

Security and retention

Appropriate technical and administrative safeguards are used to protect information from unauthorised access, misuse, alteration, or disclosure. No internet service can guarantee absolute security.

Information is retained only for the period reasonably required for the service, audit, fraud prevention, dispute handling, legal obligations, and legitimate business records.

Your choices

Users may request access, correction, or deletion of account information, subject to identity verification and applicable legal, security, audit, and retention requirements. Users may also manage browser cookies and available notification preferences.

For questions, requests, or complaints about this policy, email admin@ongoleproperty.com or contact OngoleProperty.com, 4th Lane, Bhagya Nagar, Ongole, Prakasam District, Andhra Pradesh, India.